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Excerpts From Customer Letters Illustrating The Type of Service You Can Expect From Computer Rent.


From a Small Business:
“I just want to take a few moments to say THANK YOU! Computer Rent is an incredible company. Once again, thanks to your dependability and standard of excellence, our User’s Conference was a success.

We showed up at the ………. Inn late and rather harried from the hectic pace we had been keeping prepping for the conference. And what do we find once again but everything DONE, one less thing for us to worry about. You have never let us down.”
From a Training Company:
“……. has relied on Computer Rent for all our training needs in Charlotte and the surrounding areas as well as out of state. Their excellent customer service has resulted in my return business again and again and again. They are willing to do whatever it takes to get the job done.”
From An Engineering Firm:

“Thank you for all your help. You guys were wonderful to work with and we will try to do similarly next year w/o all the startup headaches, hopefully.

We are glad we went w/you guys and would like to serve as a reference anytime you may need one.”
From a Government Agency:

“Your technical engineer gave me invaluable assistance. He had immediate answers to all problems I faced. It is a pleasure to work with such a good company.

From an Event Management Company:
“I just wanted to send you a letter of gratitude for the services you provided at ……’s events in Talladega and California. David provided exceptional service and I could not have managed without him.

We ran into some glitches in Talladega and David pulled us through as though nothing was ever wrong. Trust me, I would have been a basket case had he not been there! The feedback on the whole project has been phenomenal ……. I owe a lot of this success to David. Your service will not be forgotten and we look forward to working with you in the near future.”
From a National Association:

“What a great time we had in Charlotte last week. I can’t tell you how indebted I am to you and your staff for the outstanding work you did to help us with the Tech Center. You all made our job SO easy.

It was wonderful getting to know and work with you over the last year as we made these arrangements. I’ve spread your name far and wide. You folks were just terrific to work with.”
From a Meeting Planner:

“For the past eight years, ………… has conducted a four day interactive computer workshop using Computer Rent to provide the 75 – 80 computers this event requires.
…… ..their approach to our event has always been proactive. They work with the software developer to coordinate the software installation ahead of time and they work with the hotel to make sure the power is sufficient and the room is set up as we need.

They send the same key people every year. Our faculty have come to rely on them to provide assistance and support throughout the event. It is clear they care about us and the success of our event to an extent that I find unusual in a vendor.”
From a Hotel:
“We would like to extend our personal thanks for being one of our preferred vendors. You have continually provided outstanding customer service to our clients and we thank you for your commitment in doing so.”
From an Agency:
“Thank you for your help with the Job Fair. I really appreciate your flexibility with all our last minute changes. You and your staff were exceptionally professional and accommodating.”
 
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